Project overview
The problem we solved
Small and mid-size auto services needed one system for the full shop floor: clients and cars, online booking, the booking calendar, work orders with cost and staff share, warehouse stock, parts sales, SMS/email status updates, payroll from job participation, and Excel-ready P&L reports. Woodle Auto shipped as a multi-tenant cloud product — provisioned per organization, live in a day, configured in about 15 minutes.
The challenge
What teams were stuck with
Shops lost bookings after hours, tracked jobs by phone, and had no single place for vehicles, status history, warehouse, or staff payouts — especially across multiple service locations.
- Bookings depended on phone calls; customers could not self-schedule in two minutes online
- Customer and vehicle data (VIN, plate, make/model) lived in notebooks or disconnected sheets
- Work orders lacked clear statuses, cost vs. cost-price, and staff participation percentages
- No reliable SMS/email loop for upcoming visits, status changes, completion, or routine service reminders
- Inventory, parts sales, insurance vs. paid pricing, and payroll reports were hard to reconcile
- Multi-location shops needed access control so staff only saw their branch data
Our solution
What we built
Woodle Auto is a browser-based ERP/CRM for auto services and parts stores: client and vehicle CRM, public booking site with SEO and maps, color-coded schedule, work-order CRM, warehouse and sales, configurable status notifications, payroll, and multi-location reporting.
- Client base with vehicles, photos, comments, and auto-created accounts after online booking
- Public site with photos, reviews, Google Maps, SEO tools, and 2-minute online booking
- Flexible booking calendar with per-day/week slots and color-coded statuses
- Work-order CRM: jobs, staff assignment, cost/cost-price, insurance vs. paid order types
- SMS and email on booking, status change (with optional price/text), completion, and routine maintenance
- Warehouse receipts/write-offs, parts sales with or without repair, printable acts and work orders
- Payroll from job value and participation %, branch and company reports with Excel export
Technology
Built with enterprise-grade technology
Goals and objectives
What the platform needed to deliver
01
Digitize the shop floor
One cloud system for clients, vehicles, bookings, work orders, inventory, and money — no local install required.
02
Close the customer loop
Online booking plus SMS/email for upcoming visits, status changes, completion, and seasonal service reminders.
03
Run multi-location ops
Manage several auto services under one org with timezone-aware schedules and staff access boundaries.
04
Make work orders billable
Track jobs with cost, cost-price, staff share, insurance vs. private pricing, and printable documents.
05
Control warehouse and sales
Receive and write off parts, sell with repairs or standalone, and keep suppliers in view.
06
Report what the business earned
P&L, payroll, and job analytics per branch or company — exportable to multi-sheet Excel.
Solution in action
See the platform in action
From online booking to payroll — how Woodle Auto runs an auto service end to end.
01
Landing — affordable IT for auto shops
Product site positions Woodle Auto as a cloud ERP/CRM for auto services and parts stores, with a free trial CTA and a live schedule preview.
02
Online booking in two minutes
Customers pick a station, enter contact and vehicle data, choose a slot — and land in a personal account to track the request without a phone call.
03
Multi-location auto services
Admins manage branches with address, contacts, coordinates, and timezone — including winter-time adjustment for correct booking windows.
04
Booking schedule calendar
Color-coded weekly schedule shows every appointment and status. Staff open an order to set type (paid/insurance), cost, jobs, and download the receipt.
05
Work search & order CRM
Employees find jobs across criteria, open details, adjust work lists with cost and cost-price, and download completed receipts.
06
Configurable work statuses
Each status can notify on transition, attach price and custom text to the message, and use a color for the schedule — e.g. waiting for the car.
07
SMS & email status updates
Customers get Outlook and SMS alerts when an order moves — for example waiting for parts — including the current total.
08
Appointment & completion notifications
Reminders for upcoming visits and messages when repair is finished with final cost — keeping the shop–customer loop automatic.
Platform architecture
How it all works together
1
Cloud multi-tenant delivery
Org data in → server provisioned within a day → custom domain → 15-minute admin setup. First month trial with SMS balance; browser-only, optional Windows install.
2
Client & vehicle CRM
Contacts, VINs, plates, multiple cars per client, photos, comments, and full order history — auto-created from online booking.
3
Public site + SEO + maps
Service pages with photos, reviews, articles, Google Maps / Yandex / 2GIS presence, and SEO tools for search visibility.
4
Scheduling & work-order engine
Flexible slot rules, color-coded calendar, statuses with notification rules, staff assignment and participation %, insurance vs. paid pricing.
5
Warehouse, sales & documents
Stock receipts/write-offs, parts sales with or without repair, printable acts and work orders with recommendations on the receipt.
6
Payroll & analytics
Pay from job cost/cost-price and staff %; P&L and payroll reports per branch or company; multi-sheet Excel export; timezone-aware date ranges.
Results
Value and impact delivered
What changed once the platform was live.
~120 businesses on the platform
Auto services and parts stores ran day-to-day ops through Woodle Auto instead of fragmented tools.
1,700+ work orders and acts per day
Daily volume of заказ-наряды and service documents processed through the shared cloud system.
Live in a day, configured in 15 minutes
Provisioned server and domain, then admin seed data — shops could start booking and taking jobs quickly.
Customer loop without phone tag
Online booking plus SMS/email for reminders, status changes, and completion reduced missed updates.
Ops and money in one place
Schedule, warehouse, sales, payroll, and Excel reports gave owners a single view of profitability.